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After APM 10.7 upgrade, application using IntroscopeJDBC.jar returns Unexpected constructor exception java.lang.ArrayIndexOutOfBoundsException

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Article ID: 199477

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

After upgrade to APM 10.7.0 SP2 or SP3 the application using IntroscopeJDBC.jar can not connect to the Introscope Enterprise Manager.

In the EM log the below messages are reported:

9/10/20 02:56:09 PM CEST [WARN] [Manager.IsengardObjectInputStream] Unexpected constructor exception java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 3081
9/10/20 02:56:09 PM CEST [WARN] [Manager.IsengardObjectInputStream] Unexpected constructor exception java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 3081
9/10/20 02:56:09 PM CEST [WARN] [Manager.IsengardObjectInputStream] Unexpected constructor exception java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 3081
..

Environment

APM Introscope 10.7 SP2, SP3 and latest HOTFIXES

Cause

This is defect in the HOTFIX packing process(DE477841),  IntroscopeJDBC.jar is missing in the HF packages causing the compatibility issue and so the exception.

Resolution

1. Obtain the IntroscopeJDBC.jar version corresponding for your APM Introscope EM version.

Attached to this KB you can find the IntroscopeJDBC.jar for 10.7 SP3

If you are using a latest 10.7 HOTFIX, contact Broadcom Support to obtain a copy of the right IntroscopeJDBC.jar

2. Make a backup of the original <EM-HOME>/lib/IntroscopeJDBC.jar

3. Copy the new file to the <EM-HOME>/lib

4. Configure your java application to use the new IntroscopeJDBC.jar

 

Additional Information


APM 10.7 SP and Hotfixes Master Page:
https://knowledge.broadcom.com/external/article/105898/apm-107-hotfixes.html

Attachments

IntroscopeJDBC_1600245733868.jar get_app