ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

OKTA Admin Tool - Provide Access to a Contractor

book

Article ID: 199472

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

From the OKTA Administration Tool, the following types of users can be provided access to the Clarity environments:

  1. Employee
  2. Contractor (Non-federated SSO user)

If the Clarity administrator does not know or have access to the tenant administration account, a case can be opened to have our SSO team assist.



Environment

Component : CA PPM SAAS APPLICATION

Resolution

For each site implementation, a tenant admin account is created, typically designated by the <username>[email protected]

From the OKTA Admin tool, using the created account login, the user to be added can be filtered for to be added the desired Clarity group (DEV,TEST, or PROD).

Additional Information

Clarity SaaS Authentication in the Google Cloud Platform