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OKTA Admin Tool - Provide Access to a Contractor
Article ID: 199472
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
From the OKTA Administration Tool, the following types of users can be provided access to the Clarity environments:
- Employee
- Contractor (Non-federated SSO user)
If the Clarity administrator does not know or have access to the tenant administration account, a case can be opened to have our SSO team assist.
Environment
Component : CA PPM SAAS APPLICATION
Resolution
For each site implementation, a tenant admin account is created, typically designated by the <username>[email protected]
From the OKTA Admin tool, using the created account login, the user to be added can be filtered for to be added the desired Clarity group (DEV,TEST, or PROD).
Additional Information
Feedback
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