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Job report shows "Error during user logon" when Cyberark is enabled

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Article ID: 199376

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

When CyberArk is enabled, and if a job is in the running state, clicking on a job report will result in the following error:

‘Error during user logon: Invalid username or wrong password’

Note: once he job is finished, the error goes away and the job report is accessible. 

Cause

Defect

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Engineering team is currently working on a fix.

We will update this article once we have specific versions/dates for a fix.

Attachments