Job report shows "Error during user logon" when Cyberark is enabled

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When CyberArk is enabled, and if a job is in the running state, clicking on a job report will result in the following error:

‘Error during user logon: Invalid username or wrong password’

Note: once he job is finished, the error goes away and the job report is accessible. 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Defect

Resolution

This defect has been resolved as of the following AE versions:

12.2.10
12.3.7
21.0

If you are experiencing this issue, please upgrade to one of the above releases.