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ICDx launcher_dx REST Request Router process terminates

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Article ID: 199309

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Updated On:

Products

ICDx Integrated Cyber Defense Exchange

Issue/Introduction

You've noticed that the launcher_dx process is no longer running.

 

Cause

The launcher_dx process has exceeded the available memory limit for the process. The following log entries are seen:

2020-08-19 14:32:48,799 [ProcessQueue0] WARN com.symantec.dx.launcher.ProcessHandler - REST Request Router[STDOUT]: Terminating due to java.lang.OutOfMemoryError: Java heap space
2020-08-19 14:32:49,040 [ProcessQueue0] WARN com.symantec.dx.launcher.ProcessHandler - Process REST Request Router has terminated unexpectedly, status: 3
...
2020-08-19 18:36:37,448 [ProcessQueue1] WARN com.symantec.dx.launcher.ProcessHandler - Process <name> has terminated unexpectedly, status: 1 2020-08-19 18:36:37,452 [ProcessQueue1] WARN c.s.dx.launcher.ApplicationSupervisor - Restarting <name> 2020-08-19 18:36:37,479 [Launcher Module] INFO com.symantec.dx.launcher.ProcessHandler - <name> process has started, pid: 14842 2020-08-19 19:43:48,006 [ProcessQueue0] WARN com.symantec.dx.launcher.ProcessHandler - REST Request Router[STDOUT]: Terminating due to java.lang.OutOfMemoryError: GC overhead limit exceeded

 

 

Environment

Release : 1.4.0

Component : launcher_dx

Resolution

This issue has been resolved with the ICDx 1.4.2 release or newer.