File trigger event monitors for file creation. The WA Agent runs a job that constantly monitors for files in a specified location. In some cases, the file trigger may stop after few event triggers.
The WA Agent constantly monitors for files. If searching for wildcards, e.g. AB*.txt, *.123, then it is possible that some OS and filesystems may experience latency.
Release : 11.3/11.4/11.5/R12
Component : CA WORKLOAD AUTOMATION AGENT
Increase the WA Agent polling
The first property will try to scan every 30 seconds, and second will provide a sleep of one minute/60 seconds. Add the above in the agentparm.txt and restart the agent.