File trigger event monitors for file creation. The WA Agent runs a job that constantly monitors for files in a specified location. In some cases, the file trigger may stop after few event triggers.
Release : 11.3/11.4/11.5/R12
Component : CA WORKLOAD AUTOMATION AGENT
The WA Agent constantly monitors for files. If searching for wildcards, e.g. AB*.txt, *.123, then it is possible that some OS and filesystems may experience latency.
Increase the WA Agent polling
The first property will try to scan every 30 seconds, and second will provide a sleep of one minute/60 seconds. Add the above in the agentparm.txt and restart the agent.
For dSereis (DE), consider the following:
1. Uncheck Recursive box in the File trigger event. Recursive is mainly used if searching for files in sub-directories.
2. Remove 'Do Not Trigger if Active' and from application properties. The 'Do Not Trigger if Active' will not let a new generation come in if previous is active. If any new event is triggered, the manager will ignore it. Set 'Wait For previous generation' in the properties; the 'Wait for previous generation' allows new application generation come in as APPLWAIT state. The application will run when the previous active generation has completed.
Additional Reference: WA Agent Troubleshooting and Parameters.