After recycling WebViewer and logging into the admin console all servers show as green status. Logging into the application URL the following error is displayed
Database connection can not be established. Contact your System Administrator.
The Server logs show:
Caused by: com.ibm.db2.jcc.am.SqlInvalidAuthorizationSpecException: Connection authorization failure occurred. Reason: Local security service non-retryable error. ERRORCODE=-4214, SQLSTATE=28000
SQL Server ERRORCODE=-4214,SQLSTATE=28000 means disabled or expired user id or wrong password or special characters in password.
Release : 14.0
Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS
This is a database error. Contact your Database Administrator. Web Viewer cannot run without access to the database.
According to IBM website, ERRORCODE=-4214,SQLSTATE=28000 means disabled or expired user id or wrong password or special characters in password.