Cannot access Advanced Authentication Admin console via browser - fails with Error SRVE0255E

Products

• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)
• CA Strong Authentication
• CA Rapid App Security
• CA Risk Authentication
• CA Advanced Authentication

Issue/Introduction

Using the following URL (HTTP://hostname:port/arcotadmin/arcotadmin.htm or HTTPS://hostname:port/arcotadmin/arcotadmin.htm)  to access the configured Admin fails with error below (hostname has been masked with "xxxx" and port 9446 used in this example)

SRVE0255E : A WebGroup/Virtual Host to handle /arcotadmin/arcotadmin.htm has not been defined

SRVE0255E : A WebGroup/Virtual Host to handle   xxxxxxxxx.xx.xxx.xxxxx:9446 has not been defined 

 

Environment

Release : Advanced Authentication 9.1 (Applicable to all the fully supported releases)

Component : AuthMinder(Arcot WebFort)

WebSphere 8.5.5 on Linux
IBM Java 1.7

Cause

Incorrect IP / Port specified to resource - /arcotadmin/arcotadmin.htm

Resolution

Correctly form the URL using the IP / Port for the CA Advanced Authentication Administration Console configured in the Application server (WebSphere).

Additional Information

None.