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Failed to migrate the service provider

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Article ID: 199208

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

We have successfully exported the data from a r12.0 sp 14 policy store and importing it into a fresh install of CA directory 14.0 using the dxdumpdb.

We followed the steps mentioned in the below link and were able to update the schema and data definitions.

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/single-sign-on/12-8/troubleshooting/duplicating-an-existing-policy-store-instance.html#concept.dita_8edfcc5df9898821af2ee11b7194d799ee566b2a_dumpdxgriddbcommand

However, when we ran the XPSSweeper post all the procedure, we got below error.

(ERROR) : [sm-xpsxps-07532] Failed to migrate the service provider CA.SM::[email protected](<partnership name>)

According to the below link, we would need to delete the object and the related objects.

https://knowledge.broadcom.com/external/article/100841/xpssweeper-failed-to-migrate-service-pro.html

Kindly let us know what does the error means and why it would need to be deleted.

Is there any way where we can fix the error without deleting the object.

Environment

Release : 12.8

Component : SITEMINDER -WEB AGENT FOR APACHE

Resolution

The objects reporting error are the backing objects for the federation which gets created and deleted as you activate/deactivate the partnership.
Deactivating and Activating the Partnership against the older policy store cleared those objects.
Customer then migrated the data again.