Authentication token Manipulation Error when trying to add Portal New Password
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Authentication token Manipulation Error when trying to add Portal New Password

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Article ID: 199198

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Updated On: 10-24-2023

Products

CA API Developer Portal

Issue/Introduction

I'm trying to install the Portal 4.5 Hardened image using Virtual Box and change the default OS centos users password

user         : centos
Password: 7layer

as informed in the documentation, but getting 

Error when Entering New Password : Authentication token Manipulation Error

Environment

Release : 4.5

Component : API PORTAL

Cause

documentation not clear on this 

Resolution

1) When installing Portal 4.5 importing on VirtualBox GEN0000000002141.ova file
After start the server you will be prompted to change the password for the centos user


2) The default user = centos and the default password = 7layer


3) Enter that credentials and you will be required to change your password immediately (root enforced)


4) Enter the Current Password=7layer (again)


5) Enter the New Password :   do you need to create an strong password


Note : If the password does not accomplish the password Policy like this one: 7LSecure0$.45

You will receive a message like :

BAD PASSWORD : The Password contains more than 4 characters of the same class consecutively.

Also, you can See this Message :

Authentication token Manipulation Error

You must to Use a more Complex and Secure Password that accomplish the Password Policy ,

example : L7Sec0$ur.Por451

 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-developer-portal/4-5/install-configure-and-upgrade/install-portal-on-docker-swarm/prepare-your-environment/centos-hardened-image/configure-and-start-centos-7-ova-version-1-image.html