Connection Status Alarm is not visible in Team Center
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Connection Status Alarm is not visible in Team Center


Article ID: 199142


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


An alarm that is raised against the value of the Connection Status metric.
An alarm is generated in APM/Introscope when agent is down (disconnected). In Team Center the Agent Card shows 'disconnected' symbol.  However

1.Alarm is not propagated on to the Agent card.
2.The health symbol shows green tick, it is expected to turn red score shows 100%, it is expected to show 0%


Application Performance Management 10.7


The connectionStatus metric which the alarm is trigger against is stored against the collector not the agent

Custom Metric Host (virtual)
  - Custom Metric Process (virtual)
     - Custom Metric Agent (virtual)([email protected])(SuperDomain)
        - Agents
           - Host
              - Process
                  - AgentName:ConnectionStatus


Because the alert is not raised against an agent metric it is not possible to map that to Team Center using the configuration file. If you wish to visualize the alert then a Webview/Workstation dashboard would be the best option.

Regard point #2 in the description - it will remain green for a short time - then it turns grey.