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How do I know which connector is used to open a project (OWB or MSP)?

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Article ID: 199078

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Which connector is used to open a project (Open Workbench (OWB) or Microsoft Project (MSP)) if you have both installed on your client machine / workstation? 

Environment

Release : All Supported Releases

Component : CA PPM MICROSOFT PROJECT (MSP)

Resolution

Which connector is used to open a project is based on the Scheduler Format defined for the project in Clarity:

  • In 15.7 and lower the Scheduler Format options available are:
    1. Open Workbench
    2. Microsoft Project
  • Starting in 15.7.1, the Scheduler Format options available are:
    1. Open Workbench
    2. Microsoft Project Bidirectional
      • This is the option that is available in all lower versions as Microsoft Project
      • If you are upgrading from an earlier release all projects that had a scheduler format of Microsoft Project will show this
    3. Microsoft Project Lightweight (New in 15.7.1)
    4. Microsoft One way (New in 15.7.1)
  • To check/change the Scheduler format for a project, see KB: 51879

Additional Information

  • Clarity and MSP integration known defects - Support Technical Document Index (KB: 15956)

  • Clarity and MSP integration - List of knowledge documents (KB: 71385)

  • List of Clarity KB articles related to issues opening projects in MSP  (KB: 138671)

  • See KB: 141061 for tips on how to optimize use of Self Service for Clarity
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