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Unable to instrument BA (AXA) for .NET using latest 20.6 Agents

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Article ID: 199066

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Use SaaS instructions below:

* Configure the Browser Agent properties for monitoring and metric collection.
 
* Create an application on the App Experience Analytics instance and associate it with the Application Performance Management instance you are using. To complete this step and the next step, use the information here.
 
* Update <Agent_Home>\brtmsnippet.js to use the App Experience Analytics snippet from the App Experience Analytics instance that is associated with the Application Performance Management instance you are using.
 
* Go to <Agent_Home>\IntroscopeAgent.profile file.
 
* Open the IntroscopeAgent.profile file in a text editor:
- Enable auto snippet injection: introscope.agent.browseragent.autoInjectionEnabled=true
- Enable the response cookie: introscope.agent.browseragent.responseCookieEnabled=true


Cause

introscope.agent.browseragent.responseCookieEnabled and introscope.agent.browseragent.corguid.enabled were set to false

 introscope.agent.browseragent.autoInjectionEnabled set to false

Environment

Release : 20.2

Component : APM Agents

Resolution

Set these properties to true and restart the Browser agent

introscope.agent.browseragent.responseCookieEnabled

introscope.agent.browseragent.corguid.enabled 

 introscope.agent.browseragent.autoInjectionEnabled