ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

NRM_LineCard Data is not showing for Docsis and Cisco device

book

Article ID: 199059

calendar_today

Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

  There are some models that are not filling in NRM_LineCard detail even though there is an EntityApp created.

Cause

Spectrum line card data requires each instance to have a serial number.  If there is no serial number, Spectrum does not populate the line card data.

Environment

Release : 10.4.1

Component : Spectrum Discovery & Modeling

Resolution

This is resolved in 20.2.3 (aka 10.4.2.1) version of Spectrum by editing the $SPECROOT/SS/.vnmrc file and add:

populate_linecards_having_serial_number=false

This allows Chassis data to be built without the serial # being populated.