NetOps Portal IP Domains have all SS after Spectrum upgrade

Products

• CA Spectrum
• DX NetOps
• CA Performance Management - Usage and Administration

Issue/Introduction

After upgrading Spectrum to 10.4.1 or 20.2 (aka 10.4.2) we found that the NetOps Portal IPDomains had all SpectroSERVERs in them.  Prior to the upgrade, we had one IPDomain for every two SS.  Now when we look all IPDomains have all SS in them.  This appears to have created duplicates in the data aggregator in performance management.

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Cause

A new attribute in Spectrum was created on the CAPCIPDomain named CAPCIPDomain_PCGUID (0x5c4000d).

When the upgrade is done, a full Sync is run. Spectrum tries comparing the PCGUID and performs the sync. The IP Domains in 10.3.2 do not have PCGUID and the comparison fails. Since it's a full sync, NetOps Portal marks all entries in dst_domain table(on the NetOps Portal side) for the Spectrum with UpdatedOn=0, and then update UpdatedOn=NOW for IP Domains sent from the Spectrum. Since Spectrum is not sending any because it's a new/blank attribute, NetOps Portal deletes all dst_domain entries from Spectrum, so Spectrum recreates them with all SS.

Resolution

Before upgrading, change the IPDomain searches to search for Model Handle greater than <the landscape handle> and less than <the last entry in the landscape handle> and add all SpectroSERVERs.

For instance, if landscape 1 is 0x100000, and you want a custom IPDomain to only contain landscape 1, then set the search to be:

AND

Model_Handle greater than 0x100000
Model_Handle less than 0x1ffffff