WCC Very Slow not loading URL Web Ui

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

When load WCC URL it keeps rotating and not able to use WCC UI for r12 new install

web page does not load WCC UI not working

Environment

Release : 12.0

Component : CA Workload Automation AE (AutoSys)

Resolution

- restart wcc services 

CA-wcc

CA-wcc-services

- check for process if tomcat were hung

use 'top' command to see memory and cpu consumption

use ps -ef|grep 'tomcat'

use kill -9 pid (tomcat)

- check web UI URL

In case of page not coming up

/tomcat/conf/server.xml

Check port and update accordingly

- Web UI will establish successfully.