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WCC Very Slow not loading URL Web Ui

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Article ID: 199031

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

When load WCC URL it keeps rotating and not able to use WCC UI for r12 new install

web page does not load WCC UI not working

Environment

Release : 12.0

Component : CA Workload Automation AE (AutoSys)

Resolution

- restart wcc services 

CA-wcc

CA-wcc-services

- check for process if tomcat were hung

use 'top' command to see memory and cpu consumption

use ps -ef|grep 'tomcat'

use kill -9 pid (tomcat)

- check web UI URL

In case of page not coming up

/tomcat/conf/server.xml

Check port and update accordingly

- Web UI will establish successfully.

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