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Resource Planning Page Timing Out, error 500

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Article ID: 198997

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

I'm trying to use a filter on the Allocations section of the Resource Planning Page. It has been taking a lot longer than it usually has, and now I'm getting an error that says Error 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator.


Environment

Release : 15.8.1

Component : CA PPM SAAS INSTALLATION AND UPGRADE

Resolution

The user recreated the saved filters manually, and now it seems to work.