Password Reset on ICDM/EDR Portal
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Article ID: 198995
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Updated On:
Products
Endpoint Detection and Response
Endpoint Security Complete
Cloud Workload Protection
Issue/Introduction
You need assistance with a password reset for either an account related to Symantec Endpoint Security Complete (SESC) or Cloud Work Protection (CWP).
Resolution
To reset the password
- Click Login
- Below the "Next" button, click "Need help signing in?"
- Click "Forgot password?"
- On the page that appears, in the field "Login (Email):", type the email address you use to log into your tenant.
- Do math to prove you are human.
- Click Submit.
- Follow the next steps you receive via email.
Feedback
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