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Autosys Agent FAIL to Start after Server Re-boot

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Article ID: 198988

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

Trying to start a CA WA Agent but getting the following messages:

./cybAgent -a

Agent service is starting...

Agent is already running with pid of 0.

Unable to start Agent service

Environment

Release : 11.3.5

Component : CA Workload Automation System Agent

Resolution

Remove .lock from the directory where agentparm.txt is located.
Restart the agent.