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SV: Enterprise Dashboard error: com.ca.dradis.util.ReceiveQueueException: Could not enqueue message!

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Article ID: 198949

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

 
 
We get the below error message in the ED log. from the KB article understood there is patch available for DevTest 10.4 https://knowledge.broadcom.com/external/article?articleId=129987&_ga=2.21182142.48199901.1597823336-1100017594.1564722938, but we are running DevTest 10.3 version.


2020-08-21 11:01:42,165Z (19:01) [qtp850939621-57167] ERROR com.ca.dradis.BeanProcessor - error adding object to internal receiver queue. queue size=102400
2020-08-21 11:01:42,165Z (19:01) [qtp850939621-57167] ERROR com.ca.dradis.service.RegistryService - failed to save component access event:
com.ca.dradis.util.ReceiveQueueException: Could not enqueue message!
    at sun.reflect.GeneratedConstructorAccessor331.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
    at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:83)
    at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105)
    at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:247)
    at com.ca.dradis.BeanProcessor.receiveObject(BeanProcessor.groovy:130)
    at sun.reflect.GeneratedMethodAccessor211.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSite.invoke(PogoMetaMethodSite.java:169)
    at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.call(PogoMetaMethodSite.java:71)
    at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125)
    at com.ca.dradis.service.RegistryService.postComponentAccessEvent(RegistryService.groovy:247)
    at com.ca.dradis.service.RegistryService$postComponentAccessEvent$0.call(Unknown Source)
    at com.ca.dradis.controller.RegistryController.postComponentAccessEvent(RegistryController.groovy:335)
    at org.grails.core.DefaultGrailsControllerClass$MethodHandleInvoker.invoke(DefaultGrailsControllerClass.java:222)
    at org.grails.core.DefaultGrailsControllerClass.invoke(DefaultGrailsControllerClass.java:187)
    at org.grails.web.mapping.mvc.UrlMappingsInfoHandlerAdapter.handle(UrlMappingsInfoHandlerAdapter.groovy:89)
    at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:961)
    at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:895)
    at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:967)
    at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:869)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
    at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:843)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
   at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:845)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1689)
    at com.ca.devtest.http.XSSFilter.doFilter(XSSFilter.java:55)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.springframework.boot.actuate.autoconfigure.EndpointWebMvcAutoConfiguration$ApplicationContextHeaderFilter.doFilterInternal(EndpointWebMvcAutoConfiguration.java:281)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.springframework.boot.actuate.trace.WebRequestTraceFilter.doFilterInternal(WebRequestTraceFilter.java:115)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.grails.web.servlet.mvc.GrailsWebRequestFilter.doFilterInternal(GrailsWebRequestFilter.java:75)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.grails.web.filters.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:67)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:121)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.springframework.boot.actuate.autoconfigure.MetricsFilter.doFilterInternal(MetricsFilter.java:103)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1676)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
    at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)
    at org.eclipse.jetty.server.Server.handle(Server.java:524)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:319)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:253)
    at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)
    at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
    at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:202)
    at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)
    at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
    at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)
    at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303)
    at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148)
    at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589)
    at java.lang.Thread.run(Thread.java:745)

Cause

N/A

Environment

Release : 10.3

Component : CA Service Virtualization

Resolution

Open a support case and refer to defect DE475009.