ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Threshold Events are not triggering


Article ID: 198939


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


I am not able to see Events trigger in Performance Center. I have checked the Threshold Monitoring page but none appear for any rules


The following error can be seen in the Data Aggregator Exception and karaf logs:

2020-08-27 10:22:52,0902020-08-27 10:22:52,090 | ERROR | ExceptionLog | A NEW application exception occurred (Key=4e6f63e96b050634b70c6277ab9625741f3b0f58) : ThresholdScheduleTask caught exception  | ( 
    at java.util.concurrent.Executors$[:1.8.0_222]
    at java.util.concurrent.FutureTask.runAndReset([:1.8.0_222]
    at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301([:1.8.0_222]
    at java.util.concurrent.ScheduledThreadPoolExecutor$[:1.8.0_222]
    at java.util.concurrent.ThreadPoolExecutor.runWorker([:1.8.0_222]
    at java.util.concurrent.ThreadPoolExecutor$[:1.8.0_222]

This is due to the rules not being fully filled out yet somehow saved.  This can happen when using REST and not transmitting the full entries.


Release : 3.7

Component : IM Reporting / Admin / Configuration


Access the Performance Center GUI and fill out the Threshold Monitoring rules fully, to include the logic values.