Rally: Description or other fields are Missing From Pages in Rally

Products

• Rally On-Premise
• Rally SaaS

Issue/Introduction

When viewing a page for a work item fields like Description, Notes, or Formatted ID are missing and the user is unable to edit those fields. When viewing show fields the fields are selected, but not displayed on the page as expected. 

Cause

These issues occur when the user tries to re-arrange the fields in the artifacts.

Resolution

The missing Fields can be added back through the Show Fields option.

 
A "Description" field is not a selectable field from the list, but you can reset your view by deselecting another field such as Color. 

1. Please deselect color and then click Apply.

2. Now click Show Fields again, select Color to add it back, and click Apply.

Your view should be reset and Description should now appear in the detail page.