ASYNC Operator for assignPendingAction remains in Waiting status in Process Automation Manager (PAM)
Article ID: 198911
Updated On: 10-19-2023
Products
CA Service Catalog
CA Process Automation Base
Issue/Introduction
When using the ASYNC Operator for assignPendingAction in Process Automation Manager (PAM), the process keeps in Waiting status and does not progress. This behavior does not occur when using SYNC Operator.
Environment
Release : 17.x
Component : CA SERVICE CATALOG
Cause
This is by design
Resolution
It is expected for ASYNC Operator for assignPendingAction to stay in Waiting Status until the Service Catalog request is approved / rejected.
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