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Unable to apply ci_defn_pack to server getting dependency error

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Article ID: 198857

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Unable to apply ci_defn_pack. Getting a dependency error even though the dependency is present on the server.

Environment

Release : 20.1

Component : UIM NIS SERVER

Resolution

The dependencies for the install are:

nis_server
java_jre

If these are both installed, try reinstalling these packages to the robot, and then redeploy the ci_defn_pack package.