Analytics stopped working in CA API Portal 4.2.x

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Article ID: 198823

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

Analytics is working for the first time. It worked then for 1 month. And last week it stopped wotking.

Now on the Analytics Dashboard, i see only "No Data". available for all dashboards


Environment

Release : 4.2

Component : API PORTAL

Resolution

It looks some jarvis service was crashed or not reachable from the other  docker container.

Restarting the portal services using

docker stack rm portal

and restarting portal running  portal.sh resolved the problem .