Issue with Model Reconfiguration

Products

• CA Spectrum

Issue/Introduction

When IP address changes on a model, spectrum does not update all devices. There is an Application Contact lost alarm generated. How can this be corrected?

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Resolution

If you are changing the Network_Address attribute id 0x12d7f on the actual device model it will automatically update the interface and application models as well. When this issue occur, you can confirm once again under attributes tab, in the component detail of the device, type in the attribute 0X12d7f, and then update the ipaddess. Verify after polling cycle that the application lost contact alarm is cleared.