Spectrum alarming on Dialup_Link model although the device and associated interface models are up and available

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Article ID: 198795

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum alarming on Dialup_Link model although the device and associated interface models are up and available

Cause

In this particular instance, a sniffer showed snmp queries to the ifOperStatus and ifAdminStatus attributes to the interfaces involved in the Dialup_Link modeling were failing. The device did not respond to the snmp.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution

This needed to be addressed at the device level as to why the device was not responding to the snmp requests.

Additional Information

Please reference the "non-Persistent Connections Manager" section of the documentation for more information.