Spectrum alarming on Dialup_Link model although the device and associated interface models are up and available

Products

• CA Spectrum

Issue/Introduction

Spectrum alarming on Dialup_Link model although the device and associated interface models are up and available

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Cause

In this particular instance, a sniffer showed snmp queries to the ifOperStatus and ifAdminStatus attributes to the interfaces involved in the Dialup_Link modeling were failing. The device did not respond to the snmp.

Resolution

This needed to be addressed at the device level as to why the device was not responding to the snmp requests.

Additional Information

Please reference the "non-Persistent Connections Manager" section of the documentation for more information.