Job Dependency Data Table (Insight): "Job Name" filter doesn't return the expected results under Selected Job

Products

• Automic Automation Intelligence

Issue/Introduction

When using the "Job Name" filter on a Job Dependency Data Table report, the expected job doesn't always display under the "Select Job" drop down.

 

 

Environment

Release : 6.0.1

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

1. Restart the "Automic Automation Intelligence" service on the AAI server.

2. Restart services on the Insight server

Linux:

<Install Dir>/ctlscript.sh restart

 

Windows:

Run the "Stop JRS Service" from the Desktop or Start Menu->JasperReports Server.

Run the "Start JRS Service".

3. Refresh the browser and log back into the Terma website and try the search again.