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UMA Agent Mount Agent console hangs and does not list all Agents

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Article ID: 198763

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Introscope Workstation 10.7.0197 Standalone client hangs while loading agents in the Mount Agent window

Cause

JVM Heap and JDK vendor 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Increased heap in the IntroscopeWorkstation.lax file and also used a different JVM.