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Agent inventory tab issue
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Article ID: 198693
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Updated On:
Products
CA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation AE - System Agent (AutoSys)CA Workload Automation AE - Scheduler (AutoSys)Workload Automation AgentCA Workload Automation AE
Issue/Introduction
After successfully applying the patch SO12221 for restarting agent from the agent inventory tab, we couldn't restart the agent from WCC Agent Inventory.
Environment
Release : 11.3.6
Component : CA Workload Automation AE (AutoSys)
Resolution
Open the WCC main port to the agent so that commands to restart the agent can send updated status to WCC.