ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

A user with limited privileges created a dashboard (NOT under 'My Dashboards), how can I share it?  I do not see it under 'Available Dashboards'.

book

Article ID: 198663

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

A user with limited privileges created a dashboard (NOT under 'My Dashboards), how can I share it?  I do not see it under 'Available Dashboards'.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Unfortunately, without the following role priveledges a user themselves is unable to create a shared dashboard visible to others themselves:

Administer Shared Dashboards

Administer Menus

Save Changes to Shared Views

This also has the side consequence of having a user that can do some additional administrative level tasks such as edit other user's dashboards.

With the way the Role Rights are currently configured, the only alternative is to temporarily swap the user to a higher elevated role such as Administrator and have the dashboard be copied in this elevated state while saving the reports int he dashboard for "All Tenant Users".

Additional Information

A role to look at for a starting point is "Designer" as outlined here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/administrating/manage-roles-and-user-accounts/manage-roles.html

Powered by Wolken Software