Product: CA Service Catalog
Table data not displaying in Service Catalog 17.3 after the request have been submitted.
Before submitting:
After submitting:
The data is verified that it still exist in the usm_request_item_form table but when anyone approves the request ”fulfill pending action” the data gets wiped from the table, resulting in a submitted form without the correct data in the table.
Note: Validated the same form in 12.8 and it works there without any troubles.
Release : 17.3
Component : CA SERVICE CATALOG
Below is the OTB behavior of the form table post
Note: This was not the case in 14.1 due to a bug where table was not disabling when parent is disabled.