Windows agent crashes with dump file | U02000139 Thread terminated unexpectedly

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Article ID: 198653

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

Windows agent crashes with a core dump file that shows error: U02000139 Thread '00001814' terminated unexpectedly. Error: 'Out of bound detected for [0] > -1.'

Cause

Defect - this is caused by a file path (used in file events, file transfers, GET_FILESYSTEM) being a network path without a drive letter referenced. This causes an out of bounds exception.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Fixed in 12.2.7
Fixed in 12.3.4