After upgrading UIM, mcs profiles and templates are grayed out

book

Article ID: 198649

calendar_today

Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

After upgrading from one version to another of UIM mcs profiles and templates are grayed out

Environment

Release : 20.1

Component : UIM - MON_CONFIG_SERVICE

Resolution

Generally the mcs profiles and templates will be updated as part of the upgrade process after the actual upgrade installation has taken place. Due to varying configurations (number of devices, number of profiles) the amount of time that sources become available may take anything from an hour or two after the installation to the following day. The mon_config_service.log can be reviewed for progress of these operations.