Software Asset Manager (SAM) Catalog Update - HTTP Error 413.1

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Article ID: 198614

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Updated On:

Products

CA IT Asset Manager CA IT Asset Manager Asset Portfolio Management CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER

Issue/Introduction

When attempting to update the Software Asset Manager (SAM) Catalog, receive a HTTP 413.1 error

Environment

Software Asset Manager (SAM)

All Supported Operating Systems

Resolution

Please perform the following:

1.  Open Configuration Editor in IIS

2.  Go to system.webServer/security/requestFiltering

3.  Open requestLimits

4.  Change value for maxAllowedContentLength (default is 30000000 bytes) to 4294967295

5.  Restart IIS

6.  Attempt to update SAM Catalog

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