Installing DevTest on Windows fails with: Could not open file bin\JAWTAccessBridge-64.dll

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Article ID: 198589

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

When trying to install DevTest 10.6 on Windows with devtest_win_x64.exe, the install fails with:
ERROR: Could not open file bin\JAWTAccessBridge-64.dll

The i4j install log shows:
Full JRE path: C:\Users\xxx\AppData\Local\Temp\yyy\jre.tar.gz
JRE included
extracting JRE
extracting ASSEMBLY_EXCEPTION (size 1522)
extracting LICENSE (size 19274)
extracting THIRD_PARTY_README (size 148619)
extracting bin\JAWTAccessBridge-64.dll (size 15352)
ERROR: Could not open file bin\JAWTAccessBridge-64.dll

Environment

Release : 10.6

Component : CA Service Virtualization

Resolution

It appears Symantec Data Center Security Server prevented the install.
After doing a 'policy override' of Symantec Data Center Security Server, the install of DevTest 10.6 went through without error.