Event Service is not connecting after upgrade to DX Netops 20.2

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Article ID: 198581

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Testing FT after upgrade, the Landscape service successfully connects to secondary server.
The Events service did not successfully connect. FT was working correctly prior to upgrade.


Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

After failing over from primary to secondary, the event service was not started.

Error:

SPC-OCA 10380 event service failed to start.

Start the archive mgr on the secondary server to resolve the error. The Archive Manager should be running on both Primary and Secondary.