Upgrades reset custom updates on OOTB attributes

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Article ID: 198573

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

After upgrade, the customizations made on out of the box attributes are overridden and reset to the original.  

Is there a way to not update out of the box attributes on upgrades?

Environment

Release : All Supported Versions

Component : CA PPM SAAS APPLICATION

Resolution

Any changes made to out of the box assets will be overridden on any upgrade.

If you need a customized attribute, object, etc, you will need to create a new custom one instead of updating an out of the box one.