Idea / Project creation in MUX with Status of 'Approved' Returns CMN-0009: Attribute 'Status' has invalid Lookup Value '1'

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When creating Ideas in the New User Experience (UX) with Idea Status Object default value set to 'Approved', the following error is encountered:

CMN-0009: Attribute 'Status' has invalid Lookup Value '1'

Note his also happens when creating a project from template where the template status as well as the project object status are set to Approved.

 

Environment

Release : All Supported

Component : CA PPM PROJECT MANAGEMENT

Cause

This occurs if the Idea Status Object default value is set to 'Approved'. 

Resolution

This is expected results. Ideas can only be created with a status of 'Unapproved' or 'Submitted for Approval', as an Idea must go through the approval process before it can have an approved status.

To avoid this error:

1. In Classic Clarity UI, navigate to Administration->Objects ->Idea->Attributes->Status
2. Set the default to either 'Unapproved' or 'Submitted for Approval'.

Tip: To automatically change the idea status to Approved upon creation, you could create a custom process to auto-approve Ideas. 

 

For the error when creating a project from template and the status is approved, make sure the user has the right Project - Approve - All

Additional Information

Reference All Status Values are Allowed on Ideas in the New UX