Idea / Project creation in MUX with Status of 'Approved' Returns CMN-0009: Attribute 'Status' has invalid Lookup Value '1'

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When creating Ideas in the New User Experience (UX) with Idea Status Object default value set to 'Approved', the following error is encountered:

CMN-0009: Attribute 'Status' has invalid Lookup Value '1'

Note his also happens when creating a project from template where the template status as well as the project object status are set to Approved.

 

Cause

This occurs if the Idea Status Object default value is set to 'Approved'. 

Environment

Release : All Supported

Component : CA PPM PROJECT MANAGEMENT

Resolution

This is expected results. Ideas can only be created with a status of 'Unapproved' or 'Submitted for Approval', as an Idea must go through the approval process before it can have an approved status.

To avoid this error:

1. In Classic Clarity UI, navigate to Administration->Objects ->Idea->Attributes->Status
2. Set the default to either 'Unapproved' or 'Submitted for Approval'.

Tip: To automatically change the idea status to Approved upon creation, you could create a custom process to auto-approve Ideas. 

 

For the error when creating a project from template and the status is approved, make sure the user has the right Project - Approve - All

Additional Information

Reference All Status Values are Allowed on Ideas in the New UX