Creating Idea in Modern UX with Status of 'Approved' Returns CMN-0009: Attribute 'Status' has invalid Lookup Value '1'

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Article ID: 198557

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When creating Ideas in the New User Experience (UX) with Idea Status Object default value set to 'Approved', the following error is encountered:

CMN-0009: Attribute 'Status' has invalid Lookup Value '1'

 

Cause

This occurs if the Idea Status Object default value is set to 'Approved'. 

Environment

Release : All Supported

Component : CA PPM PROJECT MANAGEMENT

Resolution

This is expected results. Ideas can only be created with a status of 'Unapproved' or 'Submitted for Approval', as an Idea must go through the approval process before it can have an approved status.

To avoid this error:

  1. In Classic Clarity UI, navigate to Administration->Objects ->Idea->Attributes->Status
  2. Set the default to either 'Unapproved' or 'Submitted for Approval'.

Tip: To automatically change the idea status to Approved upon creation, you could create a custom process to auto-approve Ideas. 

Additional Information

Reference All Status Values are Allowed on Ideas in the New UX