After upgrading the SpectroSERVER, the SpectroSERVER hangs when running a backup or trying to shutdown.
Possible issue of processd not creating runtime tickets for the Spectrum processes.
Check the $SPECROOT/lib/SDPM/processd_log file for errors similar to the following:
Sep 01 10:06:33 CAN'T CREATE THE TICKET IN CSPROCDDB DATABASE !
Sep 01 10:09:22
Client Name: SpectroSERVER
User Name : spectrum( 800 )
Host : spectrum ( 192.168.2.1 )
Check the $SPECROOT/lib/SDPM/runtime directory for runtime (rtt) files
Release : Any
Component : Spectrum Core / SpectroSERVER
1. Log into the system as the user that owns the Spectrum installation
a. If on Linux, su to the root user
b. If on Linux, start a bash shell by running "bash -login"
2. cd to the $SPECROOT/lib/SDPM directory and enter the following command to restart processd:
3. Check the $SPECROOT/lib/SDPM/processd_log file for the errors
4. Check the $SPECROOT/lib/SDPM/runtime directory for runtime (rtt) files