MOI Memory Heap Dump Instructions

Products

• CA Mainframe Operational Intelligence

Issue/Introduction

In addition to the standard MOI Diagnostic Dump, there is a memory heap dump that can be created and uploaded to a MOI Case for analysis by MOI Engineering.   

The instructions and the attached tgz file will produce the needed heap dump files.  

Environment

Release : 2.0

Component : MF OPERATIONAL INTELLIGENCE

Resolution

MEMORY HEAP DUMP CREATION: 

Attached the multidump.tgz file to this Knowledge Doc :  multidump_1598986132698.tgz

Upload multidump_1598986132698.tgz to your MOI appliance server 

Login as root.  

*   Untar the multidump_1598986132698.tgz file:  tar -xvf multidump_1598986132698.tgz

*   Make the script executable:  chmod +x dumpheap.sh

 * Run the command: bash dumpheap.sh | tee dumpheap.log

   * Three new files should appear in the current directory: hubDump0001.hprof.gz , dumpheap.log, and maasDump0001.hprof.gz              

     Please upload all three files to the MOI Case that the issue was opened for.