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.dat files building up in C:\Windows\Temp eventually filling up drive space


Article ID: 198518


Updated On:


Endpoint Protection


Symantec Endpoint Protection (SEP) 14.3 is creating .dat files in C:\Windows\Temp.


Endpoint Protection 14.3


This issue is fixed in Symantec Endpoint Protection (SEP) 14.3 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.


  1. Go to Admin > Servers > Site Properties
  2. Select the Data Collection tab
  3. Uncheck "Let clients send troubleshooting information to Symantec to resolve product issues faster"
  4. Select OK


Note: The above setting is applied across all the Symantec Endpoint Protection Managers (SEPM's) in replication, to avoid the dat files created when the SEP client moves to different SEPMs.

Additional Information