.dat files building up in C:\Windows\Temp eventually filling up drive space

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Article ID: 198518

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection (SEP) 14.3 is creating .dat files in C:\Windows\Temp.

Environment

Endpoint Protection 14.3

Resolution

This issue is fixed in Symantec Endpoint Protection (SEP) 14.3 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Workaround

  1. Go to Admin > Servers > Site Properties
  2. Select the Data Collection tab
  3. Uncheck "Let clients send troubleshooting information to Symantec to resolve product issues faster"
  4. Select OK

 

Note: The above setting is applied across all the Symantec Endpoint Protection Managers (SEPM's) in replication, to avoid the dat files created when the SEP client moves to different SEPMs.

Additional Information

ESCRT-4600