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BIOS update issue with SSLv 4.5.x
Article ID: 198502
Updated On:
Products
SV-3800
SV-2800
Issue/Introduction
Engineering is currently investigating an issue in which a BIOS upgrade done on SSL Visibility software build 4.5.x takes an extra ordinary amount of time. We have had an instance where a customer waited 3 hours for a BIOS upgrade to happen and it did not complete and failed.
Cause
Bug id SVF-8260 has been opened by Engineering to track this issue to resolve.
Environment
Release : 4.5.2.1
Component : Hardware
Resolution
This is currently under investigation by Engineering. As a work around customer is advised that the BIOS update be performed under SSLV 4.4.x. After the update if performed, the device can be updated to SSLV 4.5.
Feedback
Yes
No
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