Certification extension changes seem to disappear from the Data Aggregator UI every Data aggregator restart in DX Netops Performance Management
Article ID: 198422
Updated On:
Products
Issue/Introduction
Certification extension changes seem to disappear from the Data Aggregator UI every Data aggregator restart in DX Netops Performance Management
We found by updating the extension file, for example changing the permissions causes the changes to reappear until the next Data Aggregator restart.
Environment
Release : 3.7, 20.2
Component : IM Reporting / Admin / Configuration
Cause
There is also a custom certification under /opt/IMDataAggregator/data/certifications/custom/vendor_certs that also pertains to the original certification.
Certifications under this location are typically created when a vendor certification is edited in the CA Performance Center UI.
Resolution
Verify if the file under /opt/IMDataAggregator/data/certifications/custom/vendor_certs/im.ca.com-certifications-snmp-<VCNAME>.xml is identical to the default file at /opt/IMDataAggregator/data/certifications/CA_<CURRENT VERTION>/vendor_certs/im.ca.com-certifications-snmp-<VCNAME>.xml
If not apply any needed changes to the extension.
Then:
1) Move the file /opt/IMDataAggregator/data/certifications/custom/vendor_certs/im.ca.com-certifications-snmp-<VCNAME>.xml to a backup location outside of the Data Aggregator installation directory.
2) Restart the Data Aggregator:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/dx-netops/20-2/Performance-Monitoring-with-DX-Performance-Management/administrating/restart-ca-performance-management-component-services/restart-the-data-aggregator.html
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