UIM - Newly installed nimbus agent would not connect to Hub after install

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Having an issue starting three new agents on RHEL servers.

They are a part of several agents that were installed using a standard rpm package, however, they would not connect to their designated Hub.

Have already carefully checked with out with Linux admins to ensure that:

SELinux is not interfering

iptables is disabled

Firewall rules are properly adjusted and the Hub is getting a connection from the robots

Environment

Release : 9.0.2

Component : UIM - ROBOT_RPM

 

Resolution

 This was due to a typo in server /etc/hosts file

Please ensure the hostname and ip are correctly populated in the hosts files