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UIM - Newly installed nimbus agent would not connect to Hub after install


Article ID: 198393


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


Having an issue starting three new agents on RHEL servers.

They are a part of several agents that were installed using a standard rpm package, however, they would not connect to their designated Hub.

Have already carefully checked with out with Linux admins to ensure that:

SELinux is not interfering

iptables is disabled

Firewall rules are properly adjusted and the Hub is getting a connection from the robots


Release : 9.0.2

Component : UIM - ROBOT_RPM



 This was due to a typo in server /etc/hosts file

Please ensure the hostname and ip are correctly populated in the hosts files 

Additional Information

UNIX Robot Communication Fails Due to Invalid /etc/hosts