Modern UX drop-down menus are grayed out

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Article ID: 198366

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Upgraded to 15.8.1 version and using the modern UX. Drop-down menus are not showing values and instead are grayed out.

Environment

Release : 15.8.1

Component : CA PPM APPLICATION ADMIN, STUDIO, XOG & PROCESSES.

Resolution

Check Chrome Appearance settings and make sure no custom fonts, font sizes, zoom levels or themes are being used. Set any custom appearance settings to default and observe if the menus then display properly.