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How to recreate the iAuthority.conf file

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Article ID: 19829

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Description:

When iAuthority.conf file is corrupted or missing it results in to given error message while trying to access Embedded Entitlement Manager or Workload Control Center Portal.

 

 Error: EE_SPONSORERROR iSponsor Error
 ISP_ERROR_NOISPONSOR isponsor not installed

Environment

Release: ATSAGE99000-11.3-Workload Automation AE-Remote Agent
Component:

Resolution

 

Solution:

  1. Copy over the iAuthority.conf file from a identical version of EEM Server.

  2. Once you copy over the iAuthority.conf file clear the contents from "<TrustedRoot>" till "</TrustedRoot>" including the tags.

  3. The needed entries will be regenerated as soon as EEM (iGateway and DXServer) is started on the problem server.
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