How to recreate the iAuthority.conf file?

Article Id: 19829
Status: Published
Updated On: 21-03-2018 07:16
Legacy Id: TEC600071
Products:
CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent
Issue/Introduction:

Description:

When iAUthority.conf file is corrupted or missing it results in to given error message while trying to access Embedded Entitlement Manager or Workload Control Center Portal. 


 Error: EE_SPONSORERROR iSponsor Error
 ISP_ERROR_NOISPONSOR isponsor not installed

Solution:

  1. Copy over the iAuthority.conf file from a identical version of EEM Server.

  2. Once you copy over the iAuthority.conf file clear the contents from "<PublicKey>" till "</TrustedRoot>" including the tags.

  3. The Publickey would be regenerated as soon as EEM (iGateway and DXServer) is started on the problem server.

Environment:

Release: ATSAGE99000-11.3-Workload Automation AE-Remote Agent
Component: