Objective is to leverage GLUU Server functioning for SSO (Single Sign-On) with CA Service Desk Manager
Is it possible for SDM to receive a request from a NGINX reverse proxy that contains the name of the already authenticated user to allow login?
Release : 17.1 and higher
Component : SERVICE DESK MANAGER
The NGINX Reverse Proxy method for authentication to Service Desk is not one of the use cases that has been tested.
While SDM might work with a reverse proxy, this is not a tested use case.
The following links describe how to set up a reverse proxy that should ideally work with any site to attempt reverse proxy application. However, these have not been tested specifically for use with Service Desk..
The following describes how SDM user authentication operates.