Install_INCR_NT.bat Error: Error while patch Install. Exiting with exit code 8. 'Files' is not recognized as an internal or external command, operable program of batch file.

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Article ID: 19827

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

Description:

The above error can occur when attempting to run Install_INCR_NT.bat to patch a Windows host that has 8dot3 file naming disabled.

Solution:

To correct this issue perform the following steps:

  1. Remove read-only flag from Install_INCR_NT.bat
  2. Edit Install_INCR_NT.bat and place quotes around the %AUTOSYS% variable (~line 149)

    if not exist %AUTOSYS% echo %TIME% Invalid Autosys directory…
    change to:
    if not exist "%AUTOSYS%" echo %TIME% Invalid Autosys directory…

  3. Save changes and retry patch install.

Environment

Release: ATSAGE99000-11-Workload Automation AE-Remote Agent
Component: