Install_INCR_NT.bat Error: Error while patch Install. Exiting with exit code 8. 'Files' is not recognized as an internal or external command, operable program of batch file.

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Description:

The above error can occur when attempting to run Install_INCR_NT.bat to patch a Windows host that has 8dot3 file naming disabled.

Solution:

To correct this issue perform the following steps:

1. Remove read-only flag from Install_INCR_NT.bat
2. Edit Install_INCR_NT.bat and place quotes around the %AUTOSYS% variable (~line 149)
   
   if not exist %AUTOSYS% echo %TIME% Invalid Autosys directory…
   change to:
   if not exist "%AUTOSYS%" echo %TIME% Invalid Autosys directory…
   
   
3. Save changes and retry patch install.

Environment

Release: ATSAGE99000-11-Workload Automation AE-Remote Agent
Component: